Train Travel Guide for Foreigners 🚄

■ Ticket Purchase 🎫

1. Identification Documents 🆔

Foreign travelers can use the following valid identification documents when purchasing tickets:

• Foreign Permanent Resident ID Card
• Passport
• Foreigner's exit-entry permit
• Seafarer's Certificate
• Receipt of visa application acceptance
• Passport loss report certificate
• Temporary international travel document (with valid visas/stay certificates)

Purchase Channels:

• China Railway's 12306 English website 🌐
• 12306 app 📱
• Booking hotline 📞
• Self-service machines (with Foreign Permanent Resident ID Cards) 🤖

2. Identity Verification ✅

To ensure safety, real-name ticketing is required:

• Online verification: Fill in name/nationality/ID number on 12306 website/app
• Manual verification: Upload passport photo or verify at station ticket windows

3. Payment Methods 💳

After verification, purchase tickets via:

• Online: 12306 website/app (Chinese/foreign bank cards, mobile payment apps)
• Station: Ticket windows (bank cards/cash/mobile payment apps) or self-service machines

■ Ticket Change 🔄

Change tickets via:

• 12306 website/app
• Station ticket windows
  Service fees may apply based on timing

■ Ticket Refund 💰

Cancel tickets via:

• 12306 website/app
• Station ticket windows
  Service fees may apply based on timing

■ Station Entry/Exit & Boarding 🚉

• Use original ID documents at automatic/manual check gates
• Cooperate with onboard ticket checks

For details:

• Visit 12306 English website
• Call China Railway hotline: 12306 ☎️